Joe E. Randolph, II, Coker class of 1999, is the winner of Coker University Alumni Association’s 2020 Distinguished Achievement Award. This prestigious award is given annually by the Alumni Association to a graduate who has reached an outstanding level of achievement in his or her profession.
Randolph is a Director for the Americas Global Services Operations at Microsoft in Reno, Nevada, where he leads a team of 42 employees and managers across the Americas (U.S., Latin America, Canada, and U.S. Public Sector). His team is responsible for contracting, billing, and delivery management for the Field Sales and Delivery teams responsible for $3B in revenue annually. Randolph is also on the Americas Operating Center Site Leadership team with oversight of a combined 500 employees and vendors.
Before joining Microsoft, Randolph was a Manager in the Retail Investor Group at The Vanguard Group Inc., where he led a team of 50 employees and managers and was responsible for the business performance, talent acquisition, and voice of the customer quality programs. He also worked as Assistant Vice President and Senior Manager leading Fraud Operations at Wells Fargo (formerly Wachovia) where he was responsible for 200 employees and managers focused on fraud risk, operational loss management and customer support.
Randolph serves on the boards of the Northern Nevada International Center at the University of Nevada Reno, the Northern Nevada Black Cultural Awareness Society, and is the current President for the Alumni Chapter of Pi Zeta Lambda of Alpha Phi Alpha Fraternity Inc. He previously served on the boards of the Coker University Alumni Association, the National Black MBA Association Charlotte Chapter, the Council for Children’s Rights of Charlotte, and the Teen Health Connection of Charlotte.
Randolph received his B.S. in Business Administration from Coker and his M.B.A. and M.S. in Organizational Leadership and Development from Pfeiffer University. He is also an alum of the NC Institute of Political Leadership and the Information Technology Senior Management Forum Management Academy, and is a ProSci Certified Change Practitioner and holds a Six Sigma Green Belt Certification.
Originally from Gainesville, Georgia, Randolph currently resides in Reno with his wife Dacia, a Ph.D. student in the College of Education at the University of Nevada, Reno.
As part of Coker University’s 2020 Homecoming, Randolph will be recognized Saturday, September 26, at 8pm, at a virtual event with Dr. Natalie Harder, President of Coker University. Anyone interested in attending the event can find more information at coker.edu/homecoming.